Shipping Policy

Delivery Coverage

We deliver to all postal addresses across India. To ensure timely delivery, please provide a complete street address, including the correct PIN code. Elvyn Jewelry will not be responsible for postal delays due to incomplete or inaccurate address details.

Delivery to Institutions

All shipments to colleges, schools, or hostels are made at the customer’s risk. If the package is refused or not accepted by the institution’s authorities, Elvyn Jewelry will not issue refunds or credits under any circumstances.

Incorrect or Incomplete Address

Courier companies may charge penalties for incorrect shipping details where the address and PIN code do not match. These charges must be borne by the customer. If reshipment is required due to incorrect or incomplete addresses, customers will be responsible for additional shipping charges. Elvyn Jewelry will not be liable for lost or misplaced packages caused by incorrect addresses, and refunds will not be provided in such cases.

Shipment and Tracking Details

Once your order is dispatched, you will receive an email with tracking details, including the tracking number, courier company’s name, and website link. Please note that once the package is handed over to the courier, Elvyn Jewelry is no longer responsible for delays or issues caused by the courier company.

Dispatch and Delivery Time

Orders are typically dispatched within 2 to 3 days, and delivery is expected within 7 to 10 days after dispatch. Please note that delivery timelines may vary depending on your PIN code and external factors such as weather conditions. Delays caused by these factors will not be eligible for refunds, returns, or exchanges.